Sunday, December 12, 2010

Blackberry Email Dilemma

I still remember sitting in my University's computer lab during the spring of 1996, when I opened up my first personal email account - a free Yahoo! account. For almost 15 years, that Yahoo! account has been my primary personal account, and I have been very happy with it. (I had a brief issues many years ago when my Yahoo! Mail account reached its limit, so I opened up a second account that I only used for a short time). I have fifteen years of my life stored in this account, including thousands of messages from friends, relatives and my wife. I have many thousands of emails from my wife saved in my email account, and I don't want to lose them. I like having all of my communications saved in one place.

Almost 2 1/2 years ago, I got my first Blackberry. I'm happy with my Blackberry too. Frankly, my Blackberry has become an indispensable part of my life; where I go, it goes. My Blackberry is connected to my law firm's network, so I always have access to my work email (as well as some other work apps). But I also use my Blackberry for personal email and general web use.

That leads to my dilemma - Yahoo! Mail is absolutely terrible on the Blackberry. For the last two years, I've just put up with the terrible Blackberry interface. I hardly use my personal email when I am away from a computer. Why? Because I am attached to my Y! Mail account and I don't want to switch to another provider.

However, now I'm sick of the problem. I'm sick of barely being able to send personal emails when I'm away from a full computer. I'm sick of needing to tell my wife that I'll be in meetings most of the day, so if she needs to email me, she needs to use another email address. I'm sick of the slow, virtually unusable Y! Mail interface. I'm sick of the solutions that Yahoo! offers that are unacceptable over a secure network.

Yahoo!, maybe you're reading this. If you are, you need a better solution for Blackberry users. You're losing loyal customers. A lot of us.

But, assuming that Yahoo! doesn't get on the ball, I'm trying to decide what to switch my personal email to another provider - probably either Hotmail or Gmail. So, my dilemma...which one should I choose?

Hotmail is owned by Microsoft. Gmail is owned by Google.

Gmail gives the impression that they rule the world of free internet based email, but statistically Hotmail probably has the edge.

Hotmail overs unlimited storage. Gmail offers just under 7.5 gb, but it is constantly growing.

Hotmail allows attachments of up to 50 mb. Gmail allows attachments up to 25 mb.

Hotmail generally allows any emails to come to your account. Gmail has certain restrictions (no executable files, can't send some thing to yourself, etc.).

Hotmail allows 20 gb of file storage. Gmail allows 1 gb of file storage, but allows users to rent more space. Both services encourage users to store files online instead of using a hard drive.

Gmail is cooler.

Hotmail has more users.

Gmail is more customizable.

Hotmail operates much like Outlook.

Gmail uses a strange "conversation" file system.

I know that Gmail has a great Blackberry user interface - a really, really great Blackberry interface (this is a very, very important factor).

I hear Hotmail's Blackberry interface is good, but I haven't tried it.

It seems that Google may be more committed to Gmail than Microsoft is to Hotmail (but I don't know what goes on behind closed doors).

I don't particularly trust either company with my privacy.

Y! Mail, you would make this so much easier if you would just release a usable Blackberry app.

Any useful insights regarding my dilemma would be appreciated.

UPDATE:

I can link the email account for this blog (Blogger is owned by Google) with my "traditional" personal Gmail account. That may (or may not) be useful.

5 comments:

Susan Shaw said...

I know that gmail works well with Apple products. This probably doesn't effect you, but I know my Yahoo account has caused me problems with my computer. So, if you think you might go the Apple route some day, gmail would be the best option. Don't know anything about hotmail, but it sounds like they have good things going for them too.

Husband in NYC said...

I have never had any problems with Yahoo! Mail except on my Blackberry. Their application is simply unacceptable on a secure network. I have it so customized that I really hate to lose all that I've done. I really don't envision switching to an Apple computer, but I can envision getting the various Apple gadgets. I don't think Wife could live without her iPod Touch.

Susan Shaw said...

I was just at the eye Dr. on Saturday and there was a guy there that was having some of the same problems you seem to be having. I'm needing a new phone and am trying to decide between and iPhone and Blackberry and my son almost has me convinced to take the plunge with the iPhone. I'm very happy with my Apple computer, you should really consider one next time you're in the market for a computer.

Susan Shaw said...

I was at the eye Dr. Saturday and there was a guy there that seemed to be having some of the same problems that you're having. I'm in need of a new phone and going back and forth between the Blackberry and the iPhone. My son almost has me convinced that the eye phone is the better route, we'll see. You really should consider an Apple computer next time you're in the market, very happy with mine.

Husband in NYC said...

Generally, I think a Blackberry is preferable for business due to security issues, but an iPhone is more fun and probably better for everyday use. Surfing the web is very slow on a Blackberry.

My new Blackberry works exceptionally well as a phone - which isn't the iPhone's strongest suit.

I'm also unsure if I would want to sign a long-term contract with AT&T. AT&T gets a lot of criticism in NYC.

Before selecting a new smart phone, I would look into alternatives - like the Google Droid.

I will never say never...but I can't picture myself replacing my Windows notebook with an Apple.